Quality
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Breathe deeply. You can master output quality.
I never want to trivialize quality, but it seems as though there is more anxiety involved in quality than there ought to be. Poor quality undermines profitability in numerous ways; rework, scrap, and reputation losses, just to name a few. A proper and well-grounded definition on quality might help the matter. You see quality isn’t defined by defects…
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Avoiding the Rework Quality Trap
No matter our functions or our procedures in our work, we can reduce our daily burden while simultaneously increasing our productivity if would only avoid the dangers of rework. It sounds like magic, but the secret is in learning to work smarter rather than harder. Rework is that one nuisance characteristic that all processes seem doomed to…
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Covering your Quality Bases
I’ve had the privilege of seeing behind the curtain in many different businesses from a broad range of industries. No business I’ve seen has had the luxury of shirking quality. It’s an essential part of every operation. However, an organization’s view of quality manifests itself in the ways they attempt to control it. Let’s explore the different views…