There is much attention given these days to idea of respect, and deservedly so. Respect is one of the basest and most foundational yearnings of mankind. Maslov even included the high-order notion of respect in his famous Hierarchy of Needs as just below the need of self-actualization. It is safe to say we instinctively crave respect and thrive when we enjoy the respectful approval others.
Respect can often be a little trickier to convey effectively than one might expect. The recipient does not always recognize or accept our tokens of respect, regardless of the intent of the giver. We must, therefore, be vigilant to observe the social cues during the interaction to ensure that respect intended is indeed respect received.
Respect is the true underpinning of our relationships. It breeds mutual trust, which is incredibly fragile. What then are some of the facets of respectful interaction that we need to both be aware of and actively promote?
- Respect builds people up
Respect, when properly administered, impacts others in a decidedly positive way. It always has the net effect of encouraging and inspiring the recipient. Disrespect tears down and belittles others; gnawing away at their self-confidence and their desire to participate fully.
- Respect dignifies the recipient
When we demonstrate respect successfully, the humanity of the recipient is affirmed. It simultaneously evens the playing field and confers dignity, establishing common ground. It tells people that we all in this together. Conversely, disrespect marginalizes others to gain some perceived advantage.
- Respect recognizes someone’s contribution
Our ability to recognize someone and rapidly call attention to their personal or corporate contributions is a powerful form of respect. It demonstrates that their participation is both highly appreciated and critical to achieving the overall objective. Disrespect in this instance is indifference, and even worse, taking credit for someone else’s work.
- Respect breaks down unhealthy barriers
Acting in a respectful manner sets aside existing hierarchies and the egos associated with them. Being respectful facilitates meaningful communication by foregoing formalities imposed by titles, positions, or other distinctions. Disrespect includes some level of condescension on the part of the speaker.
- Respect includes challenge
This is sometimes controversial, but respect most certainly includes challenge from time to time. Challenge couples with encouragement and tells someone that more can be achieved or learned, and you have confidence that they are fully up to the task. Respect confidently implores someone to press on toward the prize and holds them accountable for their effort and their growth as an individual and as a team. Challenge tells someone you believe in them. Disrespect is demonstrated when we give up on people.
Winning teams require sacrifice, trust, and collaboration in order to compete. Respect is the common thread under which all the other attributes of success rely. “Respect for All” is possibly the noblest of ideals for organizations making their Lean journeys because it is inherently unnatural. However, we can and we must strive to incorporate “Respect for All” if we are to ever succeed in the dream of a unified and productive enterprise.
Lean in and Lean on.
Leave a Reply